Terms & conditions

1 Acceptance of terms

By using our website, placing an order or creating an account, you confirm you’re at least 18 and legally able to enter binding contracts under Indian law. If you don’t agree, please don’t use our website.

2 Use of website

• Use our website only for lawful purposes.
• Don’t attempt unauthorised access to any part of the site.
• Don’t transmit harmful, offensive or fraudulent content.

We may suspend or terminate access if these terms are violated.

3 Products & pricing

• Descriptions, images and ingredients are provided in good faith; minor batch variations may occur.
• Prices are in local currency, inclusive of applicable taxes unless stated.
• We may change prices anytime without notice; changes don’t affect confirmed orders.
• In a pricing error, we’ll inform you before processing and let you cancel.

4 Orders & payment

• Placing an order is an offer to purchase; we may accept or decline.
• Payment via UPI, credit/debit cards, net banking and PayPal.
• Transactions use secure, PCI-compliant gateways; we don’t store card details.
• Confirmation emails are sent on successful payment.

5 Shipping & delivery

We ship across India and to the USA, UK, Malaysia, Singapore and Dubai. Timelines are estimates and may be affected by couriers or holidays. See our Shipping & Delivery page for details.

6 Returns & refunds

Our returns and refund policy is on the Refund & Returns page. By purchasing, you agree to the terms stated there.

7 Intellectual property

All content — text, images, logos, product names and branding — is the property of Good Origins Store and protected by law. You may not reproduce, distribute or use it without written permission.

8 Disclaimer of warranties

Products are for general cosmetic use; results may vary. Always patch test before full application, especially with sensitive skin. We’re not responsible for allergic reactions to ingredients publicly listed on the label.

9 Limitation of liability

To the maximum extent permitted by law, we’re not liable for indirect, incidental, special or consequential damages from your use of our website or products. Our total liability for any claim won’t exceed the amount paid for the relevant product(s).

10 Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts in India.

11 Changes to terms

We may update these terms anytime. Continued use after changes constitutes acceptance of the revised terms.

12 Contact us

Good Origins Store · Email: [email protected].